Privacy Policy
Last updated: April 15, 2026
Who we are
MSK Flights, located at 8101 N Church Road, Liberty, MO 64158, operates this website and acts as a data controller for information collected directly through the site. Privacy requests may be sent to [email protected] or by phone at (800) 245-3250.
Information we collect
We collect information you provide directly, including passenger names, dates of birth, gender where required, email addresses, phone numbers, billing details, travel preferences, selected flights, selected seats or baggage, and any passport or identity data required by the airline, destination, or travel supplier to complete a booking.
Payment information is processed by PCI-compliant payment processors or approved travel payment partners. We do not store full card numbers, card security codes, or magnetic stripe data on our servers.
We also collect technical and usage data such as IP address, browser type, device type, operating system, pages visited, referring URLs, timestamps, cookie identifiers, and server log data. This helps us operate the site, prevent fraud, troubleshoot errors, and improve booking performance.
How we use your information
We use personal data to search fares, create and service flight bookings, process or facilitate payments, send confirmations, provide customer support, verify passenger identity where needed, prevent fraud or misuse, comply with airline and legal obligations, maintain business records, resolve disputes, and improve our services.
Who we share information with
We may share data with airlines, global distribution systems, travel technology providers, payment processors, fraud-prevention services, customer support tools, hosting providers, analytics providers, banks, card networks, and government or legal authorities when required by law or necessary to complete a booking. We do not sell personal data.
Cookies
We use essential cookies to maintain session state, remember cookie consent, support search and checkout functionality, and protect the site from abuse. We may use analytics cookies to understand site usage and improve the customer experience. You can withdraw consent at any time by clearing your browser cookies or using browser privacy controls.
If you arrive at our site via Microsoft Advertising (Bing Ads), we may use Microsoft's Universal Event Tracking (UET) tag to measure conversions and improve our advertising. Microsoft Clarity may also be used to understand how visitors use our website through behavioral metrics. For more information on how Microsoft collects and uses data through these services, visit the Microsoft Privacy Statement.
Data retention
Booking, payment, support, and accounting records may be retained for up to 7 years or longer where required by tax, accounting, fraud-prevention, airline, dispute, or legal obligations. Contact form submissions and general inquiries are retained only as long as needed to respond and maintain support records.
Your rights
Depending on your location, including certain U.S. states, the European Economic Area, the United Kingdom, or Canada, you may have rights to access, correct, delete, restrict, object to processing, or request portability of your personal data. To exercise these rights, email [email protected]. We may need to verify your identity before fulfilling a request.
International transfers
Your data may be processed in countries other than your own because airlines, travel technology providers, hosting providers, and payment processors may operate internationally. Where required, we use contractual, technical, and organizational safeguards for cross-border processing.
Security
We use TLS encryption in transit, access controls, server-side API handling, and payment processor tokenization where applicable. No method of transmission or electronic storage is 100% secure, but we work to protect information against unauthorized access, misuse, disclosure, alteration, or destruction.
Children's privacy
Children may be included as passengers in a booking, but our services are intended for use by adults who are legally able to make travel purchases. A parent, guardian, or authorized adult must provide any child passenger information required for booking.
Contact
[email protected], (800) 245-3250, 8101 N Church Road, Liberty, MO 64158.